The COVID -19 pandemic forced companies to advance in six months teleworking methods that would not be implemented in five years. While this was necessary, it has all the characteristics of firefighti…
THE MIDDLE MANAGER’S SHELF LIFE
The Middle Manager, for the last hundred years, was the backbone of most Companies and Corporations. In our times, when 50% of the CEOs last under two years in their job, the Middle Managers stay, at …
CEOs SELECT YOUR AREAS OF LEADERSHIP
CEOs in today’s Companies of a certain size and above, cannot lead the whole vast area in which their Company exists and acts. It is physically impossible, in our times, where knowledge doubles more t…
COLLECTIVE INTELLIGENCE & THE NEW BOARD OF DIRECTORS
THE INVISIBLE REVOLUTION
“A feast to which many contribute is better than a dinner provided out of a single purse. The many have a share of excellence and practical wisdom and, when they meet together, they become in a manner…
EDUCATING THE EXECUTIVES IN AN INNOVATIVE WAY
We all feel the inadequacy of our education when practicing our executive duties. To cure it we must define the problem. Bright young people would get a first degree and those who were able and could,…
VALUE LIES IN THE INTANGIBLE
Value lies in the Intangible can also be phrased as: “Value hides in the intangible”. We must understand that we live more and more in the era of intangibles. One well known proof of this is that Comp…
SERVING CUSTOMERS DIGITALLY
AT YOUR OWN RISK & PERIL
Serving customers digitally is without doubt the future. It is even part of the present. But it is not the present. The present digital customer service experience has both successful and unsuccessful…
WHAT IS THE NEW APPROACH TO TRAINING
The new Strategic approach to training must be organized and realized to satisfy two dominant parameters: The multicultural environment in which all Companies operate. The 4th Industrial Revolution Th…