We all feel the inadequacy of our education when practicing our executive duties. To cure it we must define the problem. Bright young people would get a first degree and those who were able and could,…
VALUE LIES IN THE INTANGIBLE
Value lies in the Intangible can also be phrased as: “Value hides in the intangible”. We must understand that we live more and more in the era of intangibles. One well known proof of this is that Comp…
THE NEW INTELLIGENT COMPANY
The Νew Intelligent Company exists here and now. 5 years ago, if someone was telling you that a bank could exist inside your phone without a physical branch office, you would say “No way”. N26 not onl…
BUSINESS FITNESS TEST
The Gateway to the 4th Industrial Revolution
Business Fitness Test (BFT), is similar to the Health check-up of an individual. After a certain age, the Health check-up is advisable to be done every year. Equally, in our times, a Company should ye…
SAVE THE MANAGER OF TOMORROW
Save the Manager of tomorrow is about to become another humanitarian activity. More and more entrepreneurs, inspired by the hype of their own success, want to do away with managers, aspiring to replac…
THE NEW QUEST FOR CUSTOMERS NEEDS
A NEW ADVERTISING APPROACH
In the new quest for advertising customers, we generally understand and agree, that there is a broad change in customer demands, preferences and requirements. What we generally understand less and agr…
SERVING CUSTOMERS DIGITALLY
AT YOUR OWN RISK & PERIL
Serving customers digitally is without doubt the future. It is even part of the present. But it is not the present. The present digital customer service experience has both successful and unsuccessful…
DIGITIZE THE SOLUTION, NOT THE PROBLEM
Digitize the Solution is a must for the survival and growth of any Company. Digitization definition: “The investment in and development of new technologies, mindsets and business operational models to…
WHY BUSINESS MODEL INNOVATION IS A NECESSITY
Business model innovation is an inescapable necessity. The successful business models which brought us to almost the end of the 20th century are increasingly not valid. This is owed mainly to the expo…
FASHION, PASSION & DECISION MAKING
Fashion, Passion and Decision making interplay are well described in the following story: There were many in Wall Street, years ago, who viewed a particular company with extreme skepticism. I worked …